Please click on the following headers for information about
Order dispatch lead times
Author help
If there is any matter not covered in our Author Gateway Section please contact Author Help at authorhelp@brill.nl. You can also contact your Acquisitions Editor for further advice.
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Brill: fonts information
The recommended font is BrillOnline, which can be downloaded from this website. Alternatively, any font with good Unicode support will give you all the characters you need. Such fonts include Gentium, Arial Unicode MS and Lucida Sans Unicode.
A special note for users that browse or search Brill's New Jacoby. Some articles contain texts in Syriac characters. For Syriac, Brill advises the Unicode font Meltho, kindly supplied by Mr. Kiraz.
Further information about fonts and Unicode can be found at Unicode web site or at Alan Wood's Unicode Resources.
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Brill: general queries
If you have any difficulties in navigating the site or wish to draw an anomaly to our attention, please contact the Webmaster at website@brill.nl.
You can find a page dedicated to customer service issues here and a page explaning how Brill's shopping cart works here.
If you need assistance with any matter concerning an order you have placed with us via the website, please contact the website at weborders@brill.nl.
If you wish to obtain any information about the company that isn't shown on the site, please contact our Corporate Department at corporate@brill.nl.
If you wish to clarify a legal issue, please contact our Rights Department at rights@brill.nl.
If you wish to speak about royalties, please email royalty@brill.nl.
If you have an issue over your account, please email accountspayable@brill.nl.
Our Chinese language website can be found at www.brillchina.cn
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Brill: public holidays 2010
Brill Leiden Office will be closed on these dates:
- Friday 1 January 2010: New Year’s Day
- Friday 2 April 2010: Good Friday
- Monday 5 April 2010: Easter Monday
- Friday 30 April 2010: Queen’s birthday
- Wednesday 5 May 2010: Liberation Day
- Thursday 13 May 2010: Ascension Day
- Friday 14 May 2010: Brill offices closed
- Monday 24 May 2010: Whit Monday
- Monday 4 October 2010: Leidens Ontzet/ Local holiday
- Friday 31 December 2010: New Year’s Eve
Brill Boston Office is closed on the following dates:
- Monday, January 18th 2010: Martin Luther King Day (observed)
- Monday, February 15th 2010: President’s Day
- Monday, April 19th 2010: Patriot’s Day
- Monday, May 31st 2010: Memorial Day
- Monday, July 5th 2010: Independence Day (observed)
- Monday, September 6th 2010: Labor Day
- Monday, October 11th 2010: Columbus Day (observed)
- Thursday, November, 25th, Friday, November 26th 2010: Thanksgiving Day and after
- Thursday, December 23rd 2010: (extra holiday for Christmas Day)
- Friday, December 24th 2010: Christmas Day (observed)
- Friday, December 31st 2010: New Year’s Day - 2011 (observed)
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Brill: website search engine
Please note that when using the Keyword and Title functions in our Advanced Search Engine, please eliminate any punctuation marks, accents, spacing characters such as – or /, parentheses () or any Roman Numerals from your search.
In addition, the following words are very common in our titles. Including them can make your search more difficult that it needs to be. Unless strictly necessary, please try to eliminate these words from your search: as, and, of, in, to, with, on, out.
Distribution centers: address details (please contact the relevant depot if you have a query about your order)
Journal Orders Worldwide & Book Orders outside The Americas:
BRILL
c/o Turpin Distribution
Stratton Business Park
Pegasus Drive, Biggleswade
Bedfordshire SG18 8TQ
United Kingdom
Tel +44 (0)1767 604-954
Fax +44 (0)1767 601-640
E-mail brill@turpin-distribution.com
Book Orders within The Americas:
BRILL
P.O. Box 605
Herndon, VA 20172
Tel: +1 800-337-9255 (toll free, USA and Canada only)
Tel: +1 703-661-1585
Fax: +1 703-661-1501
E-mail: cs@brillusa.com
Distribution centers: public holidays
Turpin
- Friday 2 April 2010: Good Friday
- Monday 5 April 2010: Easter Monday
- Monday 3 May 2010: May Day bank holiday
- May 31 2010: Spring Bank Holiday
- Monday 30 August 2010: August Bank holiday
- Monday 27 December 2010: Christmas Day holiday
- Tuesday 28 December 2010: Boxing Day holiday
- Friday 31 December 2010: New Years Eve
BI
- January 19 2010: Martin Luther King's Birthday
- February 15 2010: President's Day
- Friday 2 April 2010: Good Friday
- Monday 5 April 2010: Easter Monday
- Tuesday 20 April 2010: Patriot’s Day
- Monday 31 May 2010: Memorial Day
- Monday 5 July 2010: Independence Day holiday
- Monday 6 September 2010: Labor Day
- Monday 11 October 2010: Columbus Day
- Thursday 11 November 2010: Veterans Day
- Thursday 25 November 2010: Thanksgiving
- Friday 31December: New Years Day holiday
Examiner help
If you wish to ask further questions about adopting one of Brill's books as a required text book please contact CourseAdoption@brill.nl.
FAQ: E-Journals
Many of Brill's FAQ concern ordering E-Journals. With that in mind we have drawn up an extensive list of questions and answers that can be found here.
Details of journal despatch times can be found at Dispatch Dates of Brill's Journals 2009 (updated monthly)
A complete price list for our journals can be found by downloading Brill's Journal Price List top
FAQ: Online product help and help files
For your general questions regarding all online products, e.g. BrillOnline – NijhoffOnline – Ingenta – Primary Sources Online, please contact support@brill.nl
Brill has a number of online products which require help documents in PDF format. You can find these here as well as the Librarians and Online product pages.
Online Product users can access these PDF helpfiles
Brill CD users can access these PDF helpfiles
*(for all CDs created with the Verity Search Engine)
General Ordering Information: trade and individual customers
Brill's terms and conditions and ordering information is determined by the kind of product you wish to order, as well as where you live. You can access a detailed overview here. Please take time to read our full Conditions of Sale.
Librarians, Trade Customers, Booksellers and Agents
To discuss library consortia licensing terms for our journals, online reference works, and primary source collections, or the creation of a new account, please contact sales@brill.nl (outside North America) or cs@brillusa.com for the Americas.
Any trade or sales enquiries should be handled via our Sales Department at sales@brill.nlor cs@brillusa.com (The Americas). To place a standing order, or to order online reference works please contact sales@brill.nl or cs@brillusa.com (The Americas).
To download specific PDF files for products that need MARC records, please visit our Librarians section.
Order Dispatch Lead Times
Your order will be ready for dispatch within 72 hours (after being processed and double checked for stock availability). If you have any queries you should contact brill@turpin-distribution.com . If there is a problem with your order, our customer service team will contact you within 36 hours to discuss the problem and advise accordingly.
Under normal circumstances, delivery to Europe takes between 7 -10 working days after dispatch and ROW 10 -21 working days. Please get in touch with brill@turpin-distribution.com if you require further information.